ordering & delivery

 

 

Placing Your Order:

Please ensure you provide the correct email address so we can send you a confirmation email, and double-check your billing and delivery addresses to ensure smooth processing.

Important Points to Keep in Mind:

Before ordering, make sure you have all the product details, including names and codes, to ensure a seamless experience.

All products are subject to availability, and in rare cases beyond our control, we may need to cancel your order if there is an out-of-stock issue. We will inform you promptly if your order cannot be fulfilled.

 

Standard Delivery:

Our Wallpapers and Smart Murals typically arrive within approximately 10-12 business days from payment receipt.

Custom murals are made to order, so delivery times may vary. We'll give you an estimated delivery time upon ordering but please allow at least 15 business days.

 

Stock Sale Items:  

Dispatched in 2 business days.

Samples:

Australia - Processed and dispatched in next 3 business days, sent by your choice of either Standard Post with tracking or Express Post with tracking.

New Zealand: 6 - 8 business days via NZ Post with tracking.

Additional Information:

Our shipping and handling charges cover one delivery by a reliable courier to your chosen address.

Please ensure someone is available to sign for the delivery during business hours, in some cases we cannot deliver to Post Office Boxes.

Please note that unforeseen circumstances or global supply chain challenges may affect our delivery estimates. We appreciate your understanding, and we'll keep you updated if any changes occur.

For any questions or assistance, our dedicated customer service team is here to help.

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